1. How long will it take my parcel to get to my house?
The parcel will be delivered in 1 to 2 working days, depending on the day and time when the order is placed. Orders placed from Mondays to Fridays by 2pm will be delivered in 1 working day. Orders placed on Saturdays by 9am will be delivered on Monday.
2.Will you be able to post my box through my letterbox?
We will be definitely able to post it through your letterbox, if that is standard-sized or you live in Central London.
If this is not the case, we will make arrangements to find the place for you to pick it up.
You might also be happy to allow the delivery driver to leave the box to a neighbour. The driver would therefore let you know where the box has been left.
3. How much does the delivery cost?
Any orders under £25 would imply a £3.5 charge. We will be happy to provide free delivery for orders over £25.
4. When do you deliver?
We deliver 6 days a week, Monday to Saturday
5. Do you deliver on bank holidays?
Unfortunately we are currently unable to deliver on bank holidays, due to our delivery partners policy.
6. What does every box contain?
You will find everything you need to enjoy your unique experience with us: pastas, garnishes, sauces.
7. What is your delivery time?
We deliver by 1 pm to all postcodes in England, Wales and Mainland Wales, Northern Ireland with the following exceptions:
Next working day by 5.30pm
Mainland UK: AB30-56 Aberdeen; IV21-28, 40, 52, 54 Inverness; KW1-14 Caithness; PA28-38 Argyll
PH15, 17-26 Perthshire; PH49 Ballachulish; PH50 Kinlochleven
Islands: HS1 Stornoway (Lewis); KA27 Aaron; KA28 Cumbrae; KW15 Kirkwall; KW16 Stormness, Town only; PA29 (0-9), PA41 Gigha; PA42-49 Islay; PA60 Jura; PA77 Tiree; ZE1 Lerwick (Shetlands); HS3 Harris; HS4 Scalpay; HS5 Leverburgh; HS6 N Uist; HS7 Benbecula; HS8 Erisksay; HS8 S Uist; HS9 Castlebay (Barra); IV41-51, 55-56 Skye.
Two working days by 5.30pm
GY1 Herm only (Channel Islands); GY9 Sark (Channel Islands); HS2 Lewis; PA61 Colonsay; PA62-75 Mull; PA78-Coll; ZE2-3 Shetlands
Three working days by 5.30pm
KW16-17 Orkney; PH30Corrour; PH41 Mallaig; PH42 Eigg & Muck; PH43-44 Isle of Rum & Canna.